The Association of Residential Letting Agents is the UK's foremost professional body for letting agents. Its members are professionals working at all levels of letting agency, from business owners to office employees.
The National Association of Estate Agents (NAEA) is the UK's leading professional body for estate agency. Our members practise across all aspects of property both in the UK and overseas, including residential and commercial sales and letting, property management, business transfer, auctioneering and land.
The Property Ombudsman provides a free, fair and independent service for dealing with unresolved disputes between sales and letting agents who have joined the TPO and consumers who are actual or potential buyers or sellers or landlords or tenants of residential property in the UK. By dealing with a Member of the TPO, the public may be confident about the agent's approach in its dealings with actual and potential buyers and sellers of residential property or lettings in the UK. Lettings and property management agents who join the TPO also subscribe to the Code of Practice for Letting Agents.